How to get help

Users and Administators can get help in a number of ways:

  1. Genes & Health Industry Consortium users - use the Microsoft Teams chat

  2. Genes & Health Internal users - use the Slack chat

  3. Software issues - raise a ticket by emailing hgi@sanger.ac.uk with your request, rather than using Slack/Teams - this ensures the request is properly logged and can be tracked.

  4. Documentation - if you have a question about the documentation, or would like to suggest an improvement, please raise an issue on the documentation GitHub repository.